Retail Sales Psychology: The Essentials of Selling More

Retail Sales Psychology: The Essentials of Selling More

Instructors: Julian Jenkins

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2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

What you'll learn

Explain how neuroscience influences B2B buyer decisions.
Apply AI tools to analyze buyer intent and engagement.
Differentiate emotional and logical triggers in the sales process.
Design sales strategies using frameworks like E.P.I.C. and V.I.B.E.

Details to know

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Assessments

1 assignment

Taught in English

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There are 2 modules in this course

This course redefines B2B sales training through a blend of neuroscience, AI, and behavioral psychology. Designed for busy professionals, each 90-second lesson delivers a pivotal insight that reshapes how sellers engage, persuade, and close. Grounded in how modern buyers actually make decisions, the course offers practical, evidence-based techniques that can be applied immediately.

Backed by research and optimized for attention, this high-impact format drives completion rates of over 85%—far exceeding traditional training. You'll gain AI-enhanced methods to decode buyer behavior, sharpen your messaging, and elevate your sales effectiveness across any channel. Whether you're a sales leader or early-career rep, this course gives you a competitive edge in today’s fast-evolving B2B landscape.

In this course, you’ll explore the psychological, neural, and AI-driven factors that influence B2B buying decisions. You’ll decode how buyers form impressions in six seconds, how emotions outweigh logic in enterprise sales, and how AI tools can predict and shape sales outcomes with precision. With practical strategies rooted in neuroscience and behavioral science, you’ll master frameworks to read digital body language, orchestrate multi-stakeholder deals, and drive conversions through personal value creation. By the end, you’ll be equipped to transform objections into buying signals, collapse sales cycles, and build a future-proof sales stack that leverages human and machine strengths.

What's included

1 reading

In this module, you’ll explore how neuroscience, AI, and behavioral psychology shape B2B sales effectiveness in the digital era. You’ll examine the science behind emotional decision-making, rapid buyer impressions, and the role of storytelling in driving action. You’ll learn how to harness digital body language, buying intent data, and AI-powered tools to anticipate objections, identify high-value prospects, and create trust—without a single in-person meeting. Finally, you’ll apply frameworks to decode complex stakeholder dynamics, personalize value, and make price a non-issue.

What's included

15 videos1 assignment

15 videos Total 19 minutes

The 3 Customer Types and How to Sell to Each 1 minute
Reading Buying Signals That Others Miss 1 minute
The Psychology of Color and Product Placement 1 minute
Social Proof That Sells 1 minute
The Scarcity Principle in Action 2 minutes
The Assumption Close That Feels Natural 1 minute
Anchoring and Price Positioning 1 minute
The Reciprocity Principle in Retail 1 minute
Framing Benefits vs. Features 1 minute
The Foot-in-the-Door Technique 1 minute
The 5 Real Reasons Customers Say No 1 minute
Price Objection Handling That Works 1 minute
The Alternative Close Strategy 1 minute
Creating Urgency Without Pressure 1 minute
The Follow-Up That Closes Later 1 minute

1 assignment Total 20 minutes

Psychological and Predictive Foundations of Modern B2B Sales 20 minutes

Instructors

Julian Jenkins

Starweaver

10 Courses 70,071 learners

Offered by

Starweaver

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