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Learner Reviews & Feedback for Media Relations and Crisis Management by Microsoft

4.8
stars
37 ratings

About the Course

This course will provide you with the essential skills to handle media relations effectively and manage crises with confidence. In this course, you will: • Identify the core principles, frameworks, and strategies for effective crisis communication, describing different types of crises and their corresponding communication approaches. • Formulate media engagement strategies specifically for crisis situations by aligning media and internal messages with the needs of stakeholders. • Develop a plan to cultivate and maintain positive relationships with media professionals and leverage those relationships for brand building. • Identify how to use AI tools to augment and improve crisis communication processes. • Develop a crisis communication plan that integrates media relations strategies and AI capabilities. By the end of this course, you will have a robust understanding of how to manage media relations and handle crises efficiently, utilizing modern AI tools to enhance your strategies....

Top reviews

BA

Jan 6, 2026

This course is essential because it will teach you about ways to handle stress and how to maintain composure when there is crisis

RR

Nov 28, 2024

Useful and presented in an clear and concise manner

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1 - 9 of 9 Reviews for Media Relations and Crisis Management

By Greg G

•

Feb 18, 2026

Great course, a bit repetitive at times but then the principles that were repeated are the core ones that need to be driven home.

By Boafo G K A

•

Jan 7, 2026

This course is essential because it will teach you about ways to handle stress and how to maintain composure when there is crisis

By Gabriela C M

•

Jun 29, 2025

Great!! I have really learned and practiced with all activities

By Rose

•

Nov 29, 2024

Useful and presented in an clear and concise manner

By M. R A F

•

Jan 31, 2025

The Best

By zahbah A s

•

Nov 9, 2025

ممتازة

By HINDIYYAH Y M A A

•

Oct 12, 2025

ممتاز

By najah A

•

Nov 12, 2025

رائع

By Rahaf A

•

Nov 23, 2025

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