Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.
Explore popular IT support courses
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Microsoft Windows, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems
In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.
Interested in entry-level IT? Find out more about what information technology is and common entry-level roles.
Interested in CompTIA A+? Read about the CompTIA A+ certification, and explore other certifications for IT professionals.
Interested in solutions and support? Dive into a solutions engineer's daily work and learn more about what a technical support engineer does.
Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.
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![[Featured image] A remote customer service agent is checking their tablet while at home.](https://images.ctfassets.net/wp1lcwdav1p1/7AUOu6uojX2rTimV8xWlfU/8c4f03fb1232d5e31c370a4a0851fe32/iStock-1282867879.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image]: Two professionals with a master's in information technology review a computer system to ensure it operates properly.](https://images.ctfassets.net/wp1lcwdav1p1/4bZPGGH5fclShkZcvvUeYc/3ec56ff6e580899baff6b7e3dc230900/GettyImages-2099147743.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Desk receptionist sitting at a workstation.](https://images.ctfassets.net/wp1lcwdav1p1/4sLdU6LPzqg3BEH5EweRxH/3aac6f4e7f236820fa0eb0e33a638b45/GettyImages-1073867510.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
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![[Featured image] Two members of an IT management team discuss technology systems.](https://images.ctfassets.net/wp1lcwdav1p1/qnb5ru6YWJeSN2Xm7AJuD/573029b9c87cd867be08447eb9ba6060/iStock-542298764_super.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A customer service agent sits at their desk in front of a desktop computer, talking to a customer.](https://images.ctfassets.net/wp1lcwdav1p1/1sfGvb4th4WplQzYcfBUYN/5c3a1900371202779b562a020eb22d34/iStock-1192079984__1_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A customer service agent is sitting at their office.](https://images.ctfassets.net/wp1lcwdav1p1/21IYS86baQBpwW52oFUzQb/839ea7f6b132a6fd119aec145d89f654/Rohit_Ravi_India_201129_0234.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
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![[Featured image]: A call center worker is sitting at their desk working on her desktop in her office.](https://images.ctfassets.net/wp1lcwdav1p1/4IgqTwBCEN7Vk7db5Xen1y/6bbf2f0b04cf16517a8deae15ce87be9/iStock-1192079984.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
