Packt

The Complete Certified Salesforce Administrator Guide Specialization

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Packt

The Complete Certified Salesforce Administrator Guide Specialization

Master Salesforce Admin Skills & Projects.

Learn to customize Salesforce, automate processes, manage security, and prepare for certification.

Included with Coursera Plus

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain in-depth knowledge of Salesforce CRM tools and their applications in business.

  • Learn how to create and customize objects, fields, and applications in Salesforce.

  • Master Salesforce automation tools like workflows, approval processes, and Process Builder.

  • Develop skills to configure security settings, user access, and permissions in Salesforce.

Details to know

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Taught in English
Recently updated!

April 2026

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  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Packt

Specialization - 3 course series

Salesforce Essentials and Core Concepts

Salesforce Essentials and Core Concepts

Course 1, 10 hours

What you'll learn

  • Learn to set up and navigate Salesforce, understanding its architecture and key features.

  • Create and manage custom objects and fields to tailor Salesforce to business needs.

  • Master the use of validation rules and formula fields to ensure data integrity.

  • Build complex relationships between objects, including one-to-many and many-to-many relationships.

Data Management, Security, and Permissions

Data Management, Security, and Permissions

Course 2, 8 hours

What you'll learn

  • Master data import/export techniques using Data Loader and Data Import Wizard in Salesforce.

  • Learn to configure sharing settings, profiles, and permission sets for controlled data access.

  • Explore record-level, object-level, and field-level security settings to ensure data integrity.

  • Set up and manage role hierarchies, sharing rules, and manual sharing to control data visibility.

Automation, Reporting, and Certification Preparation

Automation, Reporting, and Certification Preparation

Course 3, 19 hours

What you'll learn

  • Automate business processes using Salesforce workflows, approval processes, and process builders.

  • Create and manage custom reports and dashboards to analyze data effectively.

  • Integrate and utilize third-party apps from Salesforce AppExchange.

  • Prepare for the Salesforce Admin certification exam with practical insights and mock questions.

Earn a career certificate

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Instructor

Packt - Course Instructors
Packt
1,626 Courses472,392 learners

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