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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,235 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

SD

Sep 13, 2020

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.Otherwise, a nice exercise.

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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926 - 950 of 1,217 Reviews for Business Analysis & Process Management

By Shifur R

•

Dec 13, 2024

Some topics didn't discussed deeply

By Dr. P H K

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May 30, 2024

Great Information and process steps

By Gabriel K

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Apr 23, 2024

Great but a lot of background noise

By Wendy A D K

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Mar 22, 2021

Very precise and easy to figure out

By Papia A T

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Sep 15, 2024

Satisfied the way the designed it.

By Fachry A R

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Feb 23, 2024

enough for non business background

By Tairany A

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Nov 14, 2024

Muy bueno me gusta mucho aprender

By Priyanka r

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Dec 26, 2025

It's a good certificate to start

By Paul S S

•

Nov 18, 2022

Buen Curso, Practico y al Grano.

By Palak R

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Jul 7, 2025

Great opportunity for freshers

By Rabia M

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Jul 30, 2024

Tutor voice was not that clear.

By Mai T

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Sep 10, 2021

I'm satisfied with this course.

By Aruna p

•

May 18, 2021

I LEARN EASILY AND I ENJOYED IT

By Firdaus f h

•

Aug 19, 2024

great course for basic learner

By Nour

•

May 8, 2023

Perfect and clear explanation.

By Kevin A S

•

Aug 8, 2021

helpful and easy to understand

By Junior M

•

Jul 9, 2025

Easy to understand and simple

By ASHA O

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Sep 11, 2024

It was great refresher course

By Sbonokuhle N

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Mar 14, 2025

Everything is well explained

By PRASANNA K

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Feb 22, 2025

it was more than I expected

By Tanisha S

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Oct 23, 2024

i want my certificate asap

By 805_ S J

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Sep 16, 2024

Got to learn something new!

By Sven K

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Mar 28, 2025

Good fore beginning skills

By umar F

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Feb 10, 2025

This is helpful my journey

By Ezequiel D M

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Aug 6, 2024

Simple, fast and practical