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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,226 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

SD

Sep 13, 2020

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.Otherwise, a nice exercise.

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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1201 - 1216 of 1,216 Reviews for Business Analysis & Process Management

By Pooja P

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Dec 26, 2023

certificate pr name nhi aya

By Özlem K

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Nov 27, 2024

bir sorunun cevabı yanlış

By Margueret M

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Jun 25, 2025

Video are inaccessible.

By Fatemeh H

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Apr 21, 2025

not interesting for me

By privateworkstation

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Nov 21, 2024

didn't get certificate

By Dr A R

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May 26, 2025

good hjj union good

By Quoc T M

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Oct 13, 2023

very disapointed

By Mane v h

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Mar 10, 2025

Helpful for me.

By Trivedi H

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Jul 19, 2024

keep me logout

By Erick R C

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Sep 15, 2024

No es claro

By Ahmed H

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Jun 17, 2021

فين الشهادة

By SHAH M

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Jul 24, 2024

disgusting

By Jesikka D O

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Aug 21, 2024

no videos

By Safety H

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Jun 25, 2024

ehh

By Wael Z

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Apr 15, 2024

na

By Rushabh D U

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Nov 8, 2022

v