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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
163,656 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

GP

Feb 24, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

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9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals

By Kapua I

Feb 26, 2021

Really concise and interesting. had me thinking about what I wanted to go into further depth.

By Tyler V T

Feb 23, 2021

The course was great and engaging. It makes me look forward to leaning from the next courses.

By Mark g

Dec 22, 2020

Awesome learning it was good refresher on some of the chapters. Very well thought out course.

By Alvin K

Dec 16, 2020

The course was prepared for a learner to easily understand and be able to complete the course

By V F

Dec 6, 2020

Great starting point for someone who is not familiar with computers and/or technical support.

By Jeisson G R

Nov 25, 2020

Para las personas que estamos desempleadas deberían ser todos los cursos de google gratuitos.

By Israel R Z C

Nov 25, 2020

Great Course!! I love the way that was presented, I have a better understanding of IT things.

By Andre S

Oct 6, 2020

I thought this was a very informative beginners course, a great "Welcome to IT" introduction.

By עומר נ

Sep 29, 2020

this course gives you the basics of IT in a friendly way. i enjoyed learning with this course

By sathya s

Sep 29, 2020

I'am really thankful to the coursera for giving me this course for free and lift up my career

By Christopher F

Sep 16, 2020

The course was paced well and a good mix of video instruction with reading and some lab work.

By Noel B

Sep 16, 2020

Really thorough sessions of the fundamentals regarding modern computer hardware and software.

By Andre D L

Aug 17, 2020

Provides a great overview of tech information. Amazing for beginners with no tech experience.

By Allan B

Aug 13, 2020

The experience was great and it made me motivate to continue learning on this course. Thanks!

By James L

Jul 25, 2020

Excellent foundation to start with and prepares you for a new journey that will be rewarding.

By Ajay k P

Jul 3, 2020

Explanation is really good, I am a science group student still i can understand the concepts.

By Esteban

Jun 30, 2020

Me gusto mucho, creo que tiene contenido muy bueno para empezar en el mundo de la tecnologia.

By TAHMEED M

Jun 30, 2020

full with knowledge. i must need to revise these videoes more and more to get more knowledge!

By Randy S

Jun 20, 2020

Great course for an introduction to IT. Highly recommended and thankful for the opportunity!

By MOHIT P

Jun 8, 2020

That was a really enjoyable content Coursera makes the leaning easy and more understandable.

By Fidelis I

Jun 7, 2020

I have leaned the basic of IT support like computer networking and interaction with customers

By Saeedah M

May 17, 2020

I know this is just the fundamentals, but even during this pandemic, I'm eager to keep going.

By Herbert G

Apr 24, 2020

AWESOME!! Learning new things is always fun. Information that I can use and change my career.

By Alex L

Mar 29, 2020

Solid fundamentals. Clear, easy, and not intimidating at all. Really demystifies a lot of IT.

By Gaëlle L V

Dec 25, 2019

Very good course about the basics of IT in general and IT support. Makes you hungry for more!