In healthcare, clear and empathetic communication is not just a soft skill—it is a critical component of patient safety and effective treatment. Yet, communication breakdowns are common, leading to errors and decreased patient trust. This course, Patient Communication and Education, is designed for healthcare professionals who want to master the art of patient interaction.
Patient Communication and Education
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Patient Communication and Education
This course is part of A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
Instructor: LearningMate
Included with
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Apply communication strategies in simulations and build multimedia toolkits to enhance patient education and improve care outcomes.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
January 2026
Taught in English
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This course is part of the A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
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There are 2 modules in this course
This module focuses on the core of effective patient interaction. Learners will dive into why clear communication is critical and how easily it can break down, using real-world examples as a guide. Through interactive simulations and guided reflection, they will practice applying communication strategies, analyze system-generated feedback to identify errors, and learn to consciously refine their approach for better patient outcomes.
What's included
2 videos1 reading1 assignment
In this module, learners shift from practicing communication to creating lasting educational resources. They will learn the principles of designing effective, multimedia-rich patient toolkits that are clear, engaging, and accessible.
What's included
2 videos1 reading1 assignment
Earn a career certificate
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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