Skills you'll gain: jQuery, Front-End Web Development, User Interface (UI) Design, Event-Driven Programming, Hypertext Markup Language (HTML)

Skills you'll gain: Responsible AI, Microsoft Copilot, Microsoft 365, Generative AI Agents, Microsoft Power Platform, AI Security, Generative AI, AI Workflows, Governance, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct, Risk Mitigation

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

Skills you'll gain: Triage, Crisis Intervention, Active Listening, Emergency Response, Trauma Care, Psychological Evaluations, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral

Skills you'll gain: SQL, SAS (Software), Query Languages, Data-Driven Decision-Making, Stored Procedure, Data Manipulation

Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Marketing Design, Web Content Accessibility Guidelines, Marketing Materials, Brand Awareness, Marketing, Advertising Campaigns, Branding, Search Engine Optimization, Marketing Analytics, AI Workflows, Large Language Modeling

Skills you'll gain: Customer Advocacy, Brand Loyalty, Discussion Facilitation, Competitive Analysis, Loyalty Programs, Customer Engagement, Advocacy, Drive Engagement, Brand Awareness, Brand Strategy, Thought Leadership, Brand Marketing, Customer Relationship Building, Promotional Strategies, Customer experience strategy (CX)

Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Medical Office Procedures, Data Management, Medical Records, Personally Identifiable Information, Data Security, Document Management, Security Controls, Information Privacy, Records Management, Taxonomy, Regulatory Compliance, Information Assurance, Encryption, Risk Analysis, Process Mapping

Skills you'll gain: Architectural Drawing, AutoCAD, Architectural Design, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Conceptual Design, Construction Estimating, Functional Design, Spatial Analysis, Technical Documentation, Requirements Analysis, Cost Estimation

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Agentic systems, Collaborative Software, System Design and Implementation, Interoperability, Coordination, Communication Systems, Network Protocols, Workflow Management, Case Studies, Scalability

Skills you'll gain: NumPy, Python Programming, Data Manipulation, Image Analysis, Data Structures, Data Science, Performance Tuning