IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Geneva
Skills you'll gain: Digital pedagogy, Instructional Design, Learning Management Systems, Game Design, Collaborative Software, Virtual Reality
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Ideation, User Research, Graphic and Visual Design, User Interface (UI) Design, Experimentation, Prototyping, Usability Testing, Human Centered Design, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Pivot Tables And Charts, Statistical Analysis, Data Manipulation, Descriptive Statistics, Data Analysis, Data Cleansing, Data Presentation
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Probability Distribution, Regression Analysis, Business Process, Statistical Process Controls, Quality Management, Team Management, Continuous Improvement Process, Project Management
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Blogs, Search Engine Optimization, Copywriting, Web Analytics and SEO, Web Content, Keyword Research, Content Creation, Sales Strategy, Content Strategy, Generative AI, E-Commerce
Mixed · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Strategic Leadership, Problem Solving, Systems Thinking, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Strategic Decision-Making, Stakeholder Communications, Responsible AI, Initiative and Leadership, AI Enablement, Leadership Development, Decision Making, Artificial Intelligence, Analysis, Critical Thinking, Root Cause Analysis, Data Ethics
Beginner · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Schematic Diagrams
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard, Issue Tracking, Data Visualization, Microsoft Excel, Project Management Software, Project Schedules, Key Performance Indicators (KPIs), Agile Project Management, Project Management, Workflow Management, Analysis, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Agile Product Development, Agile Project Management, User Story, Sprint Retrospectives, Sprint Planning, Workflow Management, Performance Metric, Team Oriented, Team Performance Management, Backlogs, Team Building, Performance Measurement, Lean Methodologies, Plan Execution, Prioritization, Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Medical Office Procedures, Business Correspondence, Internal Communications, Business Writing, Strategic Communication, Writing, Patient Safety, Business Communication, Communication, Professionalism, Organizational Skills, Prioritization
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Bioinformatics, Network Analysis, Biostatistics, Molecular Biology, Analysis, Data Visualization Software, Database Software, Health Informatics, Data Analysis, Data Synthesis, Life Sciences, Data Mining, Statistical Methods, Exploratory Data Analysis, Technical Communication, Unsupervised Learning, Data Processing, Tree Maps, Scientific Visualization, Databases
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Beginner · Course · 1 - 4 Weeks