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Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


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    Coursera

    Agentic AI Content for Practitioners (Teams: Legal)

    Skills you'll gain: Agentic Workflows, Agentic systems, Contract Compliance, Organizational Change, Legal Technology, Change Management, Contract Review, AI Enablement, Compliance Reporting, Compliance Management, Workflow Management, Regulation and Legal Compliance, Scalability, Automation, Process Design, Risk Analysis

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Manager of Managers: Coaching and Mentoring People Managers

    Skills you'll gain: Employee Coaching, Strategic Leadership, Succession Planning, Leadership Development, Leadership and Management, Mentorship, Coaching, Professional Development, People Management, Leadership, Decision Making, Performance Management, Organizational Strategy

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

    Beginner · Course · 1 - 3 Months

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    Logical Operations

    Problem-Solving Skills

    Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Brainstorming, Creative Thinking, Complex Problem Solving, Team Building, Teamwork, Team Leadership, Solution Selling, Resourcefulness, Business Solutions, Creativity, Collaboration, Analytical Skills, Decision Making, Business Ethics, Strategic Decision-Making, Conflict Management, Analysis

    Mixed · Course · 1 - 3 Months

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    LearnQuest

    Insight Selling

    Skills you'll gain: Sales Training, Inside Sales, Closing (Sales), Regional Sales, Sales Enablement, Sales Management, Sales Prospecting, Active Listening, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Customer Insights, Negotiation, Needs Assessment, Data Storytelling, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

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    Meta

    Social Media Management

    Skills you'll gain: Social Media Management, Social Media Marketing, Instagram, Social Media Strategy, Content Creation, Content Performance Analysis, Facebook, Generative AI Agents, Brand Management, Content Marketing, Content Management, Customer Engagement, Storytelling

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    Rating, 4.8 out of 5 stars
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    5.9K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Optimize Meetings: Boost Team Productivity

    Skills you'll gain: Meeting Facilitation, Team Performance Management, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Process Development, Business Metrics, Drive Engagement, Data-Driven Decision-Making, Consolidation, Scheduling, Auditing, Proposal Development

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    B2B Sales: High-Impact Questions, Active Listening

    Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Negotiation, Proposal Writing, Price Negotiation, Contract Negotiation, New Business Development, Consultative Selling, Selling Techniques, Inside Sales, Phone Sales, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    Master Zoho Books: Analyze, Manage & Automate Accounting

    Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Management Reporting, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting, Small Business Accounting, Ledgers (Accounting), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, System Configuration, Inventory Management System, Payment Processing

    Beginner · Course · 1 - 3 Months

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    University of London

    HTML: How to Build a Website

    Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Design and Development, Web Design, Semantic Web, Web Content, Web Development, Interactive Design

    Beginner · Course · 1 - 4 Weeks

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    Scrimba

    Introduction to OpenAI Codex

    Skills you'll gain: OpenAI, Code Review, Integrated Development Environments, Tool Calling, Cloud Development, Prompt Engineering, Computer Programming Tools, AI Workflows, Development Environment, Context Management, Command-Line Interface, Generative AI, Software Technical Review, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

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    Amazon Web Services

    Salesforce on AWS - Basics to Business Innovation (Italiano)

    Skills you'll gain: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular process improvement courses

  • Agentic AI Content for Practitioners (Teams: Legal): Coursera
  • Manager of Managers: Coaching and Mentoring People Managers: Coursera
  • The Service Desk Handbook: Packt
  • Problem-Solving Skills: Logical Operations
  • Insight Selling: LearnQuest
  • Social Media Management : Meta
  • Optimize Meetings: Boost Team Productivity: Coursera
  • B2B Sales: High-Impact Questions, Active Listening: Alex Genadinik
  • Master Zoho Books: Analyze, Manage & Automate Accounting: EDUCBA
  • HTML: How to Build a Website: University of London

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