IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Decision Support Systems, Solution Design, Health Information Management, Usability Testing, Healthcare Ethics, Requirements Elicitation, Electronic Medical Record, Data Capture, User Centered Design, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Engagement, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, Medical Records, Health Information Management and Medical Records, Electronic Medical Record, Health Information Management, Data Entry, Personally Identifiable Information, Medical Office Procedures, Patient Registration, Health Informatics, Data Quality
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Office Procedures, Medical Management, Clinic Management Systems, Patient Registration, Triage, Health Care Procedure and Regulation, Patient Safety, Setting Appointments, Care Coordination, Patient Communication, Standard Operating Procedure, Data Entry, Record Keeping, Safety and Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Stakeholder Engagement, Requirements Analysis, Project Coordination, Stakeholder Communications, AI Enablement, Waterfall Methodology, Kanban Principles, Business Analysis, Risk Management, Communication, Product Lifecycle Management, Prioritization
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, AI Workflows, AI Enablement, AI Product Strategy, Scaled Agile Framework, Artificial Intelligence, Agile Methodology, Generative AI, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, AI Enablement, Generative AI, Artificial Intelligence, Large Language Modeling, Creativity, Problem Solving, Context Management, Verification And Validation
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Production Process, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Economics, Policy, and Social Studies, Public Policies, Cultural Diversity, Surveys, Qualitative Research, Data Collection, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Test Automation, Unit Testing, Scripting, Software Testing, Linux Commands, Test Driven Development (TDD), Unix Commands, Development Environment, Operating Systems, Command-Line Interface, File Management, OS Process Management, File Systems, Automation, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis
Advanced · Course · 1 - 4 Weeks