Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Continuous Improvement Process

Skills you'll gain: AI Personalization, Prompt Engineering, Customer Insights, Generative AI, Customer Relationship Management (CRM) Software, Microsoft Copilot, Workflow Management, Customer Relationship Management, Personalized Service, Target Market, Sales Enablement, AI Enablement, Management Reporting, Customer Data Management, Customer Engagement, Compliance Reporting, Information Privacy, Law, Regulation, and Compliance, Business Process Automation, Data Quality

Skills you'll gain: Google Gemini, Google Sheets, Google Workspace, Prompt Engineering, AI Product Strategy, Generative AI, Data Manipulation

Skills you'll gain: Business Transformation, Leadership, Organizational Change, Innovation, Adaptability, Organizational Structure, Business Technologies, Digital Transformation, Organizational Strategy, AI Enablement, Operational Efficiency, Business Economics, Change Management, Communication Strategies, Agile Methodology, Decision Making

Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Tool Calling, Customer experience improvement, Strategic Planning, Organizational Strategy, Large Language Modeling, Innovation

Skills you'll gain: Responsible AI, AI Product Strategy, Data Ethics, Google Cloud Platform, Artificial Intelligence, AI Security, Model Evaluation, Data Quality

Skills you'll gain: Retrieval-Augmented Generation, Generative AI Agents, Generative AI, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Customer experience improvement, Prompt Engineering, Innovation, Organizational Strategy

Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Tool Calling, Google Cloud Platform, Organizational Strategy, Customer Engagement, Innovation

Skills you'll gain: Google Gemini, Cloud Deployment, Google Cloud Platform, AI Security, Cloud Security, Generative AI Agents, Security Strategy, System Configuration

Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Enablement, AI Product Strategy, Google Cloud Platform, Google Workspace

Skills you'll gain: Threat Management, Cyber Security Assessment, Regulatory Requirements