
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Management, Social Media, Facebook, Social Media Marketing, Business Marketing, Account Management, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours
University of Leeds
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Environmental Social And Corporate Governance (ESG), Corporate Strategy, Business Transformation, Business Modeling, Environmental Resource Management, Case Studies, Climate Change Mitigation, Analysis
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Risk Management, Environmental Policy, Environment, Environmental Science, Sustainable Development, Social Impact, Advocacy
Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Network Performance Management, Policy Development, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Business Economics, Socioeconomics, digital literacy, Telecommunications, Regulation and Legal Compliance, Technical Writing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Instagram, TikTok, Social Media, Social Media Marketing, Growth Strategies, Social Media Strategy, Pinterest, Keyword Research, Drive Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft PowerPoint, Presentations, Multimedia, Verbal Communication Skills, Photo Editing, Productivity Software, Microsoft Office, Technical Communication, Editing, Social Media, Marketing, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Finance, Business Development, Financial Analysis, Business Strategy, Entrepreneurship, Financial Management, Loans, Financial Planning, Communication
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Interviewing Skills, Management Training And Development, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Compliance Training, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media Management, Workflow Management, Social Media Content, Social Media, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours