IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Legal Research, Ancient History, Research, Liberal Arts, Cultural Responsiveness, Research Methodologies
Mixed · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Cryptography, Digital Forensics, Security Requirements Analysis, Penetration Testing, Information Systems Security, Threat Detection, Cloud Security, Vulnerability Assessments, Threat Modeling, Encryption, Cybersecurity, Vulnerability Management, Exploitation techniques, Data Security, Security Management, Personally Identifiable Information
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Blockchain, FinTech, Cryptography, Design, Emerging Technologies, Stakeholder Analysis, Distributed Computing, Digital Assets, Data Integrity, Financial Services, Public Key Cryptography Standards (PKCS)
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Radiation Protection, Medical Imaging, Diagnostic Radiology, Radiography, X-Ray Computed Tomography, Magnetic Resonance Imaging, Patient Communication, Mammography, Patient Education And Counseling, Radiation Therapy, Safety Standards, Oncology, Physics, Biology
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Mental Health, Personal Attributes, Positivity, Emotional Intelligence, Behavioral Health
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Health Education, Education and Training, Advocacy, Community Health, Family Support, Working With Children, Media and Communications, Child Development, Curriculum Development, Diversity Equity and Inclusion Initiatives, Social Network Analysis
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Cleansing, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Medical Terminology, Healthcare Industry Knowledge, Practice Management, Health Care Administration, Health Care, Patient Flow, Primary Care, Health Systems, Urgent Care, Telehealth, Human Resources, Financial Management
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, Supply Chain, Governance, Supply Chain Management, Business Transformation, FinTech, Business Analysis, Market Opportunities, Competitive Analysis, Interoperability, Business Leadership, Strategic Partnership, Emerging Technologies, Strategic Leadership, Stakeholder Analysis, Logistics, Market Analysis, Case Studies
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Business Transformation, Organizational Strategy, Strategic Leadership, Strategic Thinking, Organizational Change, Technology Strategies, Product Management, Entrepreneurship, Team Leadership, Business Management, Virtual Teams, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks