IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: 3D Modeling, Emerging Technologies, Business Transformation, Prototyping, Manufacturing and Production, Manufacturing Processes, Design, Business Economics, Materials science, Innovation, Product Development, New Product Development
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Talent Pipelining, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Dashboard, Exploratory Data Analysis, IBM Cognos Analytics, Statistical Analysis, Data Visualization, Data Wrangling, Data Analysis, Data Presentation, Data Cleansing, Interactive Data Visualization, Data Manipulation, Data Collection, Web Scraping, Data Storytelling, Pandas (Python Package), Scatter Plots, Matplotlib
Advanced · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Self-Awareness, Personal Development, Psychology, Research, Empathy, Cultural Diversity, Mindfulness
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Case Studies, Environmental Engineering, Building Design, Economic Development, Land Management, Sustainable Design, Sustainable Technologies, Environmental Science
Intermediate · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Social Studies, Social Sciences, Anthropology, World History, Sociology, Cultural Diversity, Media and Communications, Economics, Political Sciences, Psychology
Mixed · Course · 1 - 3 Months

Lund University
Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, Compliance Management, Environmental Laws, Public Policies, Case Law, Commercial Laws, Economics, Governance
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis, Data Transformation, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: International Relations, Immigration Law, World History, European History, Cultural Diversity, Social Sciences, Demography, Environmental Issue, Sociology, Social Justice, Political Sciences, Policty Analysis, Research, and Development, Governance, Public Policies, Economics
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Adaptability, Strong Work Ethic, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Warehousing, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Performance Tuning, Data Visualization
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Home Health Care, Nutrition and Diet, Geriatrics, Cultural Diversity, Caregiving, Working With Children, Meal Planning And Preparation, Disabilities, Patient Communication, Basic Patient Care, Mental and Behavioral Health, Family Support, Child Development, Dignity in Care, Patient Safety
Mixed · Course · 3 - 6 Months