IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Vanderbilt University
Skills you'll gain: AI Enablement, Agentic systems, Thought Leadership, Scalability, Workforce Planning, Solution Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Trend Analysis, Data-Driven Decision-Making, Statistical Analysis, Financial Modeling, Python Programming
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Design and Development, Web Design, Web Content, Web Development, Cascading Style Sheets (CSS), Responsive Web Design, Web Applications, Front-End Web Development, Browser Compatibility, Web Development Tools, Software Development, Embeddings, Software Design
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Ethics, Responsible AI, Compliance Auditing, Ethical Standards And Conduct, Compliance Management, Auditing, Technical Documentation, Case Studies, Project Documentation, Model Deployment, Model Evaluation, Business Ethics, MLOps (Machine Learning Operations), Accountability, Mitigation, Data Quality
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Medical Billing, Medical Billing and Coding, Claims Processing, Medical Coding, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), CPT Coding, Electronic Medical Record System, Medical Terminology, Adjudication, Medicare, Medicaid
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Requirements Elicitation, Risk Management, Microsoft Power Platform, Business Process Improvement, Problem Management
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, Scientific Methods, Mathematics Education, Governance
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Analysis, Diagram Design, Probability, Sampling (Statistics), Persuasive Communication, Research, Sample Size Determination, Writing, Case Studies, Oral Expression, Correlation Analysis, Communication, Scientific Methods, Information Architecture, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Proposal Writing, Proposal Development, Sales Process, Enterprise Sales, Business Writing, B2B Sales, Sales Presentation, Business Marketing, Specialized Sales, Presentations, Company, Product, and Service Knowledge, Target Audience
Mixed · Course · 1 - 4 Weeks