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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    Logical Operations

    Excel: Statistical Analysis and Data Transformation

    Skills you'll gain: Data Transformation, Microsoft Excel, Sampling (Statistics), Data Cleansing, Statistical Visualization, Data Analysis, Statistical Analysis, Data Integration, Data Import/Export, Microsoft Office, Microsoft 365, Productivity Software

    Mixed · Course · 1 - 4 Weeks

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    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, Productivity, Workflow Management, No-Code Development, AI Orchestration, AI Enablement, AI Personalization, Self Service Technologies, Artificial Intelligence, Generative AI, Customer Service, Digital Transformation, Automation, Operational Efficiency, Responsible AI, Innovation, Initiative and Leadership

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Mastering Customer Success

    Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

    Beginner · Course · 1 - 3 Months

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    Coursera

    ChatGPT for Beginners: Save time with Microsoft Excel

    Skills you'll gain: ChatGPT, Microsoft Excel, Excel Formulas, Web Scraping, Data Synthesis, Data Cleansing, Text Mining, Data Manipulation, AI Enablement, Data Analysis Software, Unstructured Data, Prompt Engineering, Business Analytics, Data Management

    4.7
    Rating, 4.7 out of 5 stars
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    384 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

    Beginner · Course · 1 - 3 Months

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    AI CERTs

    Modern Game Design Mastery with AI

    Skills you'll gain: Unity Engine, Animation and Game Design, Artificial Intelligence and Machine Learning (AI/ML), Video Game Development, Generative AI, Simulations, Game Theory, Responsible AI, Algorithms, Deep Learning, Animations, Design, Design and Product

    Advanced · Course · 1 - 3 Months

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    Coursera

    CPC & Keyword Research

    Skills you'll gain: Pay Per Click Advertising, Performance marketing, Google Ads, Keyword Research, Advertising Campaigns, Search Engine Marketing, Marketing Budgets, Online Advertising, Paid media, Advertising, Digital Advertising, Marketing, Data-Driven Decision-Making, Digital Marketing, Sales Presentation, Performance Metric

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Generative AI Essentials for Finance and Accounting

    Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Analyze Capital Markets Using Economic and Valuation Models

    Skills you'll gain: Financial Market, Equities, Capital Markets, Economics, Investment Management, Business Valuation, Market Analysis, Portfolio Management, Financial Analysis, Market Dynamics, Econometrics, Analysis, Forecasting, Asset Management

    Beginner · Course · 1 - 4 Weeks

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    Corporate Finance Institute

    Preparatory Certificate in Finance and Financial Markets

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Statement Analysis, Annual Reports, Mergers & Acquisitions, Income Statement, Financial Statements, Financial Analysis, Business Valuation, Banking Services, Credit Risk, Loans, Capital Expenditure, Corporate Finance, Banking, Accounting, Capital Markets, Enterprise Risk Management (ERM), Balance Sheet, Financial Trading, Wealth Management

    4.8
    Rating, 4.8 out of 5 stars
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    716 reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Accounting: Balance Ledgers & Adjust Entries

    Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Accruals, Ledgers (Accounting), Month End Closing, Accrual Accounting, Accounting Software, General Ledger, Accounting Records, Accounting, General Accounting, Reconciliation

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    YouTube Marketing 2026: YouTube SEO & Algorithms

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Social Media Strategy, Social Media Marketing, Marketing, Video Production, Marketing Strategies, Content Creation, Paid media, Content Strategy, Advertising Campaigns, Brand Marketing, Live Streaming

    Mixed · Course · 3 - 6 Months

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In summary, here are 10 of our most popular business communication courses

  • Excel: Statistical Analysis and Data Transformation: Logical Operations
  • AI agents and creator tools for customer care professionals: AI Business School
  • Mastering Customer Success: Packt
  • ChatGPT for Beginners: Save time with Microsoft Excel: Coursera
  • Customer Service with AI: AI CERTs
  • Modern Game Design Mastery with AI: AI CERTs
  • CPC & Keyword Research: Coursera
  • Generative AI Essentials for Finance and Accounting: Edureka
  • Analyze Capital Markets Using Economic and Valuation Models: EDUCBA
  • Preparatory Certificate in Finance and Financial Markets: Corporate Finance Institute

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

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Math and Logic
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