IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Chef (Configuration Management Tool), Scalability, Infrastructure as Code (IaC), Apache, IT Automation, Virtual Machines, Amazon Web Services, Amazon Elastic Compute Cloud, CI/CD, Application Deployment, Cloud Computing, Systems Administration, Nginx, Full-Stack Web Development, Continuous Deployment, Servers, Configuration Management, Ruby (Programming Language), Remote Access Systems, Service Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Statistical Hypothesis Testing, AI Workflows, LangChain, Generative AI Agents, CrewAI, Statistical Methods, Statistical Analysis, Data Transformation, Agentic systems, Statistical Inference, Business Intelligence, Performance Testing, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Performance Metric, Descriptive Analytics, Business Metrics, Data Analysis, Correlation Analysis, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Assessments, Vulnerability Management, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cybersecurity, Endpoint Detection and Response, Intrusion Detection and Prevention, Cyber Attacks, Security Information and Event Management (SIEM), Event Monitoring, Cyber Engineering, Patch Management, Network Security, Malware Protection, Continuous Monitoring, Security Management, Cyber Risk, Digital Forensics, Risk Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Solution Selling, Budget Management, Account Strategy, Productivity Software, Financial Management, Financial Data, Consultative Selling, Administrative Support, Negotiation, Sales Process, Business Ethics, Customer Relationship Management (CRM) Software, Contract Negotiation, Key Performance Indicators (KPIs), Account Management, Microsoft Copilot, Content Management, Relationship Building, Consultative Approaches, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, AI Security
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: R (Software), Data Processing, R Programming, Data Manipulation, Data Structures, Statistical Programming, Data Analysis, Data Analysis Software, Software Installation, Data Science, Development Environment, Computer Programming, Computer Programming Tools, Software Development
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Statistical Machine Learning, Data Presentation, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Nginx, Web Servers, Apache, Ansible, CI/CD, Server Administration, Proxy Servers, Linux Servers, Load Balancing, Docker (Software), PHP (Scripting Language), Django (Web Framework), Microservices, Performance Tuning, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, Document Management, Productivity Software, File Management, Data Management, Data Entry, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Tuning, No-Code Development, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Maintainability, Workflow Management, Project Performance, Scalability, Analysis, Solution Architecture, Data-Driven Decision-Making, Strategic Decision-Making, System Implementation
Intermediate · Course · 1 - 4 Weeks