IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months
Scrum Alliance
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, AI Workflows, AI Enablement, AI Product Strategy, Scaled Agile Framework, Artificial Intelligence, Agile Methodology, Generative AI, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Retrieval-Augmented Generation, Generative AI Agents, LangChain, Large Language Modeling, Vision Transformer (ViT), ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Model Deployment, OpenAI API, Google Cloud Platform, Open Source Technology, Embeddings, Machine Learning, Python Programming, Probability & Statistics
Intermediate · Specialization · 1 - 3 Months

Niel Asher Education
Skills you'll gain: Exercise Therapy, Athletic Training, Manual Therapy, Physical Therapy, Health And Wellness Coaching, Physiology, Human Musculoskeletal System, Occupational Therapy, Pain Management, Coordination, Neurology, Science and Research, Planning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Financial Analysis, Capital Expenditure, Return On Investment, Business Strategy, Data-Driven Decision-Making, Capital Budgeting, Financial Modeling, Financial Statements, Corporate Finance, Risk Analysis, Presentations
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Production Process, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Statistical Modeling, Data Validation, Media Planning, Variance Analysis, Regression Analysis, Predictive Analytics, Predictive Modeling, Web Analytics, Forecasting, Trend Analysis, Marketing Analytics, Time Series Analysis and Forecasting, Marketing Budgets, Analytics, Data-Driven Decision-Making, Data Quality, Advertising Campaigns
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Web Analytics and SEO, Keyword Research, Web Content, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Cloud-Native Computing, Serverless Computing, Kubernetes, DevOps, Cloud Deployment, CI/CD, Scalability, Microservices, Application Deployment, Prometheus (Software), System Monitoring, Distributed Computing, Docker (Software), Grafana, GitHub
Intermediate · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Software Development, Requirements Management, Product Management, Software Engineering, Project Planning, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agentic systems, OpenAI API, AI Workflows, Performance Tuning, Real Time Data, Tool Calling, Prompt Engineering, AI Security, Software Architecture, Systems Integration
Intermediate · Course · 1 - 4 Weeks