IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Audit Working Papers, Document Management, File Management, Accounting Records, Financial Auditing, Auditing, Document Control, External Auditing, Organizational Skills, Quality Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, PIC Microcontrollers, Cybersecurity, Wireless Networks, Information Systems Security, Information Privacy, Field-Programmable Gate Array (FPGA), Safety and Security, Cloud Services, Software Development, Power Electronics, Microarchitecture, Software Development Life Cycle, Basic Electrical Systems, Systems Development Life Cycle, Restful API, Electrical Wiring, Electrical Equipment, Electric Power Systems, Electrical Power
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, AI Enablement, AI Product Strategy, Data Governance, Big Data, Business Strategies, Machine Learning Algorithms, Generative Adversarial Networks (GANs), Data Security, Governance, Human Resources, Customer Data Management, Credit Risk, Data-Driven Decision-Making, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Lean Six Sigma, Lean Manufacturing, Lean Methodologies, Process Improvement, Operations Management, Production Process, Six Sigma Methodology, Operational Efficiency, Quality Improvement, Supply Chain, Kanban Principles, Inventory Control, Inventory Management System, Logistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accounting Software, Ledgers (Accounting), Small Business Accounting, Payroll Processing, Financial Statements, Accounting, Cash Handling, Bookkeeping, Financial Reporting, Payroll, Accounts Payable, Balance Sheet, Expense Management, Billing & Invoicing, Banking, Transaction Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Occupational Safety and Health Administration (OSHA), Occupational Safety And Health, Internal Auditing, Safety Training, Emergency Response, Safety Culture, Occupational Health, Safety Audits, Safety Standards, Risk Control, Risk Management, Hazard Communication (HazCom), Regulatory Compliance, Continuous Quality Improvement (CQI), Organizational Development, Record Keeping
Beginner · Course · 3 - 6 Months

Alex Genadinik
Skills you'll gain: AI Personalization, Video Production, Video Editing, Content Creation, Artificial Intelligence, Animations, Multimedia, TikTok, Natural Language Processing, Scripting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Optimization, Operational Analysis, Business Process Reengineering, Process Improvement, Business Strategy, Operational Efficiency, Program Evaluation, Performance Measurement, Business Operations, Business Process, Organizational Strategy, Business Transformation, Strategic Decision-Making, Needs Assessment, Analysis, Organizational Change
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Analysis, Diagram Design, Probability, Sampling (Statistics), Persuasive Communication, Research, Sample Size Determination, Writing, Case Studies, Oral Expression, Correlation Analysis, Communication, Scientific Methods, Information Architecture, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Amazon Elastic Compute Cloud, Data Visualization Software, Cloud Storage, Dashboard, Scalability, Data Strategy, Data Integration, Real Time Data, Data Storage
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Agile Product Development, Agile Project Management, User Story, Sprint Retrospectives, Sprint Planning, Workflow Management, Performance Metric, Team Oriented, Team Performance Management, Backlogs, Team Building, Performance Measurement, Lean Methodologies, Plan Execution, Prioritization, Estimation
Beginner · Course · 1 - 4 Weeks