IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Coursera
Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Software Design, Computational Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Database Management, Cloud Applications, Virtual Networking
Beginner · Course · 3 - 6 Months

Skills you'll gain: Cost Management, Financial Management, Resource Allocation, Resource Utilization, Cost Estimation, Predictive Modeling, Forecasting, Capacity Management, Operating Cost, Financial Modeling, Data-Driven Decision-Making, Cost Benefit Analysis, Gap Analysis, Performance Analysis
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Data Structures, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Computational Thinking, Design Thinking, Artificial Intelligence, Creativity, Ethical Standards And Conduct, Data Literacy, Digital pedagogy, Machine Learning, Data Quality, Computer Science
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Competitive Analysis, Corporate Strategy, Business Strategy, Strategic Thinking, Business Economics, Emerging Technologies, Technology Roadmaps, Market Dynamics, Change Management, Innovation
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Postpartum Care, Infant Care, Respiratory Care, Neonatal Intensive Care Unit, Patient Evaluation, Pulmonology, Preventative Care, Child Health, Maternal Health, Health Assessment, Vital Signs, Pediatric Nursing, Family Support, Cardiology, Clinical Assessment, Pediatrics, Patient Observation, Child Development, Parent Communication, Medical Equipment and Technology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Dashboard, Exploratory Data Analysis
Intermediate · Course · 1 - 4 Weeks

Workday
Skills you'll gain: Workday (Software), No-Code Development, Branding
Beginner · Course · 1 - 4 Weeks