IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Excel Formulas, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software, Process Optimization, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Application Deployment, Cloud Hosting, Program Development, Object Oriented Programming (OOP), Servers, Web Servers
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Resource Planning, Microsoft Power Platform, Microsoft Azure, Development Environment, Application Deployment, Microsoft 365, Docker (Software), Virtual Environment, Software As A Service, Integrated Development Environments, Cloud Deployment, Serverless Computing, Git (Version Control System), Business Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), AI Orchestration, Dependency Analysis, Application Deployment, Continuous Deployment, Generative AI, Release Management, Regression Testing, Cloud Deployment, Verification And Validation, Site Reliability Engineering, CI/CD, Model Evaluation, Continuous Delivery, Data-Driven Decision-Making, Application Performance Management, Software Technical Review, Kubernetes, System Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Growth Mindedness, Organizational Development, Willingness To Learn, AI Enablement, Lifelong Learning, Personal Development, Self-Awareness, Leadership Development, Mindfulness
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Writing, Grammar, Editing, Proofreading, Peer Review
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Application Deployment, No-Code Development, Cloud Deployment, AI Security, Cloud Security, Data Security, Configuration Management, Risk Mitigation, Production Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Marketing Analytics, Data-Driven Decision-Making, Marketing Budgets, Marketing Effectiveness, Return On Investment, Search Engine Marketing, Forecasting, Performance marketing, Google Ads, Target Audience, Research
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months