Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

O.P. Jindal Global University
Skills you'll gain: Program Evaluation, Policy Analysis, Project Design, Public Policies, Program Development, Resource Allocation, Social Impact, Systems Thinking, Needs Assessment, Project Management, Qualitative Research, Stakeholder Engagement
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Alignor
Skills you'll gain: Influencing, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Team Management, Workplace inclusivity, Discussion Facilitation, Communication, Leadership, Negotiation, Interactive Learning, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Storytelling, Presentations, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Storytelling, Capacity Management, Data Analysis, Data Warehousing, Data Strategy, Data Management, Data Lakes, Unstructured Data, Business Intelligence, Data Governance, Data Access, Data Literacy, Solution Design, Management Reporting, Needs Assessment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Airflow, Virtual Networking, Amazon Web Services, Cloud-Native Computing, Network Architecture, Network Routing, Data Pipelines, Network Security, Microservices, Event-Driven Programming, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: E-Commerce, Business-To-Consumer, Order Management Systems, Digital Transformation, Digital Content, Customer experience improvement, Project Implementation, Online Advertising, Product Assortment, Solution Delivery, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, Payment Systems, Scalability, Case Studies
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Persuasive Communication, Non-Verbal Communication, Target Audience, Influencing, Executive Presence, Program Management, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Leadership, Public Speaking, Communication Strategies, Stakeholder Analysis, Team Building, Presentations, Strategic Communication, Emotional Intelligence, Virtual Teams
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative Model Architectures, Generative AI, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Data Strategy, Data Ethics, Artificial Neural Networks, Process Improvement, Process Improvement and Optimization, Cloud Computing, Operational Efficiency, Process Optimization, Big Data, Customer Service, Natural Language Processing, User Experience, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Conflict Management, Sprint Retrospectives, Collaboration, Teamwork, Design Thinking, Continuous Improvement Process, Organizational Effectiveness, Stakeholder Analysis, Taking Meeting Minutes, Organizational Development, Sales Presentation, Communication Planning, Leadership Development, Time Management, Communication Strategies, Data Visualization
Intermediate · Course · 1 - 3 Months