Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Software Design Documents, Technical Documentation, User Interface and User Experience (UI/UX) Design, Software Design, Prototyping, Technical Communication, Style Guides, UI Components
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, User Experience Design, Usability, Layout Design, Mockups, User Interface (UI) Design, UI Components, Persona Development, Information Architecture, Web Design, Design, Color Theory
Beginner · Guided Project · Less Than 2 Hours

The Open University
Skills you'll gain: Sustainable Business, Ideation, Systems Thinking, Sustainable Development, Creative Thinking, Corporate Sustainability, Stakeholder Engagement, Business Modeling, Stakeholder Analysis, Critical Thinking, Innovation, Environmental Social And Corporate Governance (ESG), Cognitive flexibility, Sustainability Standards, Business Systems Analysis, Business Continuity, Value Propositions, Process Mapping, Design Thinking, Problem Solving
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: File Systems, Mac OS, User Accounts, File Management, User Provisioning, Data Security, Operating System Administration, Software Installation, Unix, System Configuration, Operating Systems, Unix Commands, Data Storage, Encryption, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative Model Architectures, Generative AI, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Data Strategy, Data Ethics, Artificial Neural Networks, Process Improvement, Process Improvement and Optimization, Cloud Computing, Operational Efficiency, Process Optimization, Big Data, Customer Service, Natural Language Processing, User Experience, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Front-End Web Development, Web Design and Development, Web Design, Cloud Deployment, User Interface (UI), User Interface (UI) Design, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
Advanced · Course · 3 - 6 Months

L&T EduTech
Skills you'll gain: Structural Engineering, Structural Analysis, Building Codes, Construction Engineering, Civil Engineering, Materials science, Engineering Calculations, Engineering Design Process, Vibrations, Safety Standards
Advanced · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Feature Engineering, Unsupervised Learning, Model Evaluation, Predictive Modeling, Predictive Analytics, Decision Tree Learning, Classification And Regression Tree (CART), Supervised Learning, Forecasting, Machine Learning Methods, Random Forest Algorithm, Analytics, Statistical Modeling, Regression Analysis, Machine Learning, Logistic Regression, Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Proposal Development, Web Analytics, Presentations, Marketing Materials, Finance, Project Management
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Public Health, Health Policy, Social Justice, Community Health, Health Administration, Infectious Diseases, Program Evaluation, Ethical Standards And Conduct, Case Studies
Intermediate · Course · 1 - 3 Months