Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Artificial Intelligence, Bayesian Network, Applied Machine Learning, Computational Logic, Machine Learning, Unsupervised Learning, Bayesian Statistics, Artificial Neural Networks, Reinforcement Learning, Markov Model, Algorithms, Probability & Statistics, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Applicant Tracking Systems, LinkedIn, Recruitment, Talent Acquisition, Relationship Building, Adaptability
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Agile Methodology, Team Performance Management, Agile Project Management, Sprint Retrospectives, Team Motivation, Performance Measurement, Performance Analysis, Business Metrics, Continuous Improvement Process, Employee Engagement, Customer Success Management, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Personal Development, Decision Making, Communication, Leadership, Strategic Decision-Making, Goal Setting, Self-Awareness, Adaptability, Analytical Skills
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Newsletters, Email Marketing, Project Design, Content Creation, Scheduling, Test Tools, User Accounts, Marketing, Communication
Intermediate · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Data Strategy, Data Management, Agile Project Management, Data Infrastructure, Data Governance, Data Literacy, Project Management, Risk Management, Data-Driven Decision-Making, Project Management Life Cycle, Resource Management, Project Design, Project Implementation, Culture Transformation, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Google Gemini, Generative AI, Collaborative Software, Anthropic Claude, Innovation, AI Enablement, Business Process Automation, Workflow Management, Content Creation, Productivity Software, Application Design, Video Production, Prototyping
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Engineering Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Anthropology, Social Sciences, Artificial Intelligence, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Strategic Communication, Procedure Development, Constructive Feedback, Business Communication, Process Improvement, Operational Efficiency, Discussion Facilitation, Continuous Improvement Process, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Lesson Planning, Education Software and Technology, Digital pedagogy, Learning Management Systems, Instructional Strategies, Telecommuting, Teamwork, Collaboration, Student-Centred Learning, Student Engagement, Community Development, Instructional Design, Classroom Management, Learning Strategies, Virtual Environment, Curriculum Development, Creative Thinking, digital literacy, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Vocabulary, Critical Thinking, Deductive Reasoning, Problem Solving, Grammar, English Language, Analytical Skills, Learning Strategies, Verbal Communication Skills, Complex Problem Solving, Decision Making, Communication
Beginner · Course · 1 - 3 Months