IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Statistical Visualization, Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Science, Data Warehousing, Data Visualization, Analytics, Data Cleansing, Apache Spark, Data Lakes, Data Presentation, Data Transformation, Microsoft Excel
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Taking Meeting Minutes, Brainstorming, Language Interpretation, Translation, and Studies, Project Management Software, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI
Intermediate · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Incident Response, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Penetration Testing, Cloud Services, Business Continuity, Cloud Deployment, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Containerization, Cloud Computing Architecture, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Security, Network Routing, Cloud Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, Application Deployment, Systems Design, User Interface and User Experience (UI/UX) Design, Cybersecurity, Security Engineering, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Testing, Software Testing, Open Source Technology
Beginner · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Security, Business Analytics, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Deep Learning, Business Strategy, Augmented and Virtual Reality (AR/VR), Machine Learning, Context Management
Beginner · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, LLM Application, Prompt Engineering, Model Deployment, Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Model Evaluation, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface (UI), User Experience, Mobile Development, Design Research, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months