Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Agile Methodology, Agile Project Management, Sprint Planning, Sprint Retrospectives, Agile Product Development, Performance Metric, Project Controls, Team Performance Management, Backlogs, User Story, Continuous Improvement Process, Meeting Facilitation, Change Management, Cross-Functional Collaboration

Skills you'll gain: Account Strategy, Productivity Software, Financial Management, Financial Data, Administrative Support, Sales Process, Customer Relationship Management (CRM) Software, Key Performance Indicators (KPIs), Customer Service, Account Management, Microsoft Copilot, Budgeting, Client Services, Content Management, AI Personalization, Microsoft 365, Sales Management, Relationship Building, Customer Insights, Generative AI

Skills you'll gain: White-Box Testing, Software Testing, Risk Analysis, Code Coverage, Test Case, Unit Testing, Test Engineering, Test Planning, Integration Testing

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication

Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Computer Science

Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, No-Code Development, Presentations, Application Development, Generative AI, Web Applications, Automation, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Application Design, Interactive Design, Digital Design, Creative Design, New Product Development, Creative Thinking, User Interface (UI) Design, Creativity, Application Deployment

Skills you'll gain: Robotic Process Automation, Automation, Manufacturing and Production, Manufacturing Processes, Internet Of Things, User Interface (UI), Systems Integration, Scalability, Development Environment, Artificial Intelligence

Skills you'll gain: Algorithms, Programming Principles, Data Science, Data Management, Computational Thinking, Data Manipulation, C and C++, Software Design, Analysis, Problem Solving, Complex Problem Solving

Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

Skills you'll gain: Canva (Software), Color Theory, Typography, Creative Design, Design, Graphic and Visual Design, Graphic Design, Visual Design, Design Elements And Principles

Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management