IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Edinburgh
Skills you'll gain: Game Design, Software Engineering, Programming Principles, Software Development, Software Design, Computer Programming, Computational Thinking, Debugging, Algorithms
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Generative AI, Brand Strategy, AI Product Strategy, Branding, Brand Awareness, Brand Marketing, Visual Design, Content Creation, Marketing Design, Social Media Content, Marketing Communications, Business Process Improvement, Customer Communications Management, Creative Problem-Solving, Design Elements And Principles, Social Media, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Engagement, Driving engagement, Project Design, Key Performance Indicators (KPIs), Employee Relations, Program Management, Change Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Accounts Receivable, QuickBooks (Accounting Software), Cash Flow Forecasting, Cash Management, Document Management, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Debugging, TypeScript, Agentic systems, AI Workflows, Node.JS, OpenAI API, Generative AI, Program Development, Artificial Intelligence, LLM Application, Programming Principles, Maintainability, Development Environment, Prompt Engineering, Application Frameworks, Javascript, Large Language Modeling, File Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Vector Databases, Embeddings, Generative AI, LLM Application, Retrieval-Augmented Generation, Natural Language Processing, AI Security, Application Design, Prompt Engineering, Python Programming, Model Evaluation, Data Modeling, Artificial Intelligence, Metadata Management, MongoDB
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Microsoft Excel, Dashboard, Excel Formulas, Data Modeling, Business Reporting, Data Entry, Data Analysis, Data Storytelling, Data-Driven Decision-Making, Business Analytics, Analytics, Business Modeling, Data Processing, Business Analysis, Data Cleansing, Data Synthesis, Trend Analysis, Data Management
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Engineering Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Project Management, Planning
Beginner · Specialization · 3 - 6 Months
Rice University
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Graphing, Spreadsheet Software, Excel Formulas, Data Analysis, Histogram, Scatter Plots, Data Visualization Software, Data Manipulation, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Probability Distribution, Regression Analysis, Business Process, Statistical Process Controls, Quality Management, Team Management, Continuous Improvement Process, Project Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Scalability, Performance Tuning, .NET Framework, C# (Programming Language), System Programming, Application Performance Management, C (Programming Language), Debugging, Data Structures, Object Oriented Programming (OOP), Software Engineering, Interoperability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Visualization, Web Content Accessibility Guidelines, Data Presentation, Data Literacy, Data Visualization Software, Statistical Visualization, Heat Maps, Scatter Plots, Tableau Software, Microsoft Excel
Beginner · Course · 1 - 4 Weeks