IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Governance, Marketing Analytics, Data Visualization, Data Literacy, Accounting, Data Management, Infographics, Data Collection, Data Quality, Data Visualization Software, Internal Controls, Classification Algorithms, Business Analytics, Business Analysis, AI Personalization, Analytics, Data Analysis, Power BI, Machine Learning
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: OAuth, JSON, Data Wrangling, Application Programming Interface (API), API Design, Application Security
Intermediate · Course · 1 - 4 Weeks

CertNexus
Skills you'll gain: Data Science, Data Strategy, Internet Of Things, AI Product Strategy, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping
Mixed · Course · 1 - 3 Months
Skills you'll gain: LLM Application, Prompt Engineering, Performance Tuning, Performance Testing, Tool Calling, Responsible AI, A/B Testing, Application Performance Management, Retrieval-Augmented Generation, Model Evaluation, OpenAI API, Scalability, API Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Governance, Role-Based Access Control (RBAC), Responsible AI, Governance, Data Management, Generative AI, Metadata Management, Security Controls, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Data Security, Compliance Management, Quality Assurance and Control
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Postpartum Care, Infant Care, Respiratory Care, Neonatal Intensive Care Unit, Patient Evaluation, Pulmonology, Preventative Care, Child Health, Maternal Health, Health Assessment, Vital Signs, Pediatric Nursing, Family Support, Cardiology, Clinical Assessment, Pediatrics, Patient Observation, Child Development, Parent Communication, Nutrition and Diet
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Generative AI, Content Creation, Marketing Strategies, Blogs, Marketing Psychology, Collaborative Software, AI Enablement, ChatGPT, Online Advertising, MarTech, Graphic Design, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Data Transformation, Microsoft Excel, Sampling (Statistics), Data Cleansing, Statistical Visualization, Data Analysis, Statistical Analysis, Data Integration, Data Import/Export, Microsoft Office, Microsoft 365, Productivity Software
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, AI Orchestration, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generally Accepted Accounting Principles (GAAP), Bookkeeping, Accruals, Accounting, Accounting Records, General Accounting, Regulatory Compliance, Revenue Recognition, Journals
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Medical Office Procedures, Medical Terminology, Patient Communication, Spanish Language, Bilingual (Spanish/English), Patient Registration, Vocabulary, Oral Comprehension, Health Care, Grammar
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Newsletters, Email Marketing, Content Performance Analysis, Driving engagement, Digital Marketing, Marketing Effectiveness, Marketing Materials, Customer Engagement, Performance Metric, Content Creation, Key Performance Indicators (KPIs), Performance Measurement
Beginner · Course · 1 - 4 Weeks