IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Network Support, Network Performance Management, Network Administration, System Configuration, System Monitoring, Network Protocols, Network Planning And Design, Telecommunications, Network Routing, Communication Systems, Endpoint Security, Capacity Management, Application Performance Management, Configuration Management, Scalability, Service Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Quality, SQL, YAML, Data Pipelines, Data Validation, Data Mart, CI/CD, Data Modeling, Data Transformation, Version Control, Git (Version Control System), Technical Documentation, Maintainability, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Linux Administration, Linux Servers, IT Automation, Linux, Systems Administration, Infrastructure as Code (IaC), System Configuration, YAML, Application Deployment, Containerization, Configuration Management
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Project Closure, Revenue Recognition, Organizational Change, Organizational Structure, Agile Methodology, Governance, Waterfall Methodology, Organizational Strategy, Organizational Leadership, Management Training And Development, Accrual Accounting, Business Management, Project Planning, Organizational Effectiveness, Business Ethics, Project Management Life Cycle, Cash Flows, Financial Statements, Financial Accounting, Project Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Research, Literacy, Research Methodologies, Persuasive Communication, Report Writing, English Language, Grammar, Case Studies, Editing, Proofreading, Style Guides, Peer Review, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Vulnerability Scanning, Cyber Security Assessment, Hardening, Threat Management, Patch Management, Cyber Risk, Continuous Monitoring, Threat Detection, Cyber Threat Hunting, Application Security, Security Controls, Cyber Attacks, Cyber Engineering, Cyber Security Policies, Network Security, Cyber Security Strategy, Network Engineering, Web Applications
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Liberal Arts, Political Sciences, Research, Psychology, Social Studies, Scientific Methods, Research Methodologies, Ethical Standards And Conduct
Mixed · Course · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Chronic Diseases, Student Support and Services, Parent Communication, Care Management, Health Education, First Aid, Patient Education and Support, Pediatrics, Emergency Response, Nursing Care, Respiratory Care, Medication Administration, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Health And Wellness Coaching, Mindfulness, Chronic Diseases, Stress Management, Nutrition Education, Social Determinants Of Health, Patient-centered Care, Coaching, Cognitive Behavioral Therapy, Motivational Interviewing, Blood Pressure, Mental and Behavioral Health, Nutrition and Diet, Exercise Science, Ethical Standards And Conduct, Behavior-Driven Development, Client Support, Goal Setting, Smart Goals, Diversity and Inclusion
Beginner · Professional Certificate · 3 - 6 Months