Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

National Taiwan University
Skills you'll gain: Operations Research, Linear Algebra, Numerical Analysis, Applied Mathematics, Algorithms, Process Optimization, Engineering Calculations, Program Implementation, Computational Thinking, Operational Analysis, Mathematical Modeling, Resource Allocation, Decision Making, Facility Management, Calculus, Business Analytics
Intermediate · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Linux, Ubuntu, Linux Administration, File Systems, Linux Commands, Operating Systems, User Accounts, Red Hat Enterprise Linux, OS Process Management, File Management, Unix Shell, System Configuration, Command-Line Interface, Open Source Technology, Security Controls, Virtualization, Virtual Machines
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Risk Management, Mitigation, Crisis Management, Risk Mitigation, Business Risk Management, Risk Analysis, Decision Making, Policy Development, Governance, Vulnerability, Public Policies
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Arithmetic, Applied Mathematics, Computer Science, Computational Thinking, General Mathematics, Mathematical Modeling, Algebra, Cryptography, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Media Relations, Public Relations, Target Audience, Communication Planning, Marketing and Public Relations, Strategic Communication, Public Affairs, Generative AI Agents, Corporate Communications, Performance Metric, Program Evaluation, Generative AI, Content Creation, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Risk Management, Business Risk Management, Operational Risk, Risk Analysis, Safety and Security, Environmental Issue, Cyber Security Strategy, Decision Making, Public Health
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Social Skills, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Relationship Building, Business Ethics, Professionalism, Leadership Development, Communication, Ethical Standards And Conduct, Interpersonal Communications, Empathy, Business Leadership, Initiative and Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Time Management, Prioritization, Productivity, Organizational Skills, Planning, Scheduling, Goal Setting, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Journalism, Media and Communications, International Relations, Interviewing Skills, Ethical Standards And Conduct, Decision Making, Podcasting, Storytelling, Safety and Security, Content Creation, Digital Publishing, Diversity Awareness, Business Modeling
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Systems, Payroll Processing, Payroll Administration, Payroll Reporting, Payroll Tax, Data Entry, Workforce Management, Benefits Administration, Compensation Management, Personally Identifiable Information, Employee Onboarding, Reconciliation, Auditing, Tax Compliance, Data Security
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Liberal Arts, Environment, Culture, Biology, Creativity, Anthropology, Systems Thinking, Social Studies, Timelines, Environmental Science, Physics, Scientific Methods
Mixed · Course · 1 - 3 Months