Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Process Mapping, Business Process Modeling, Business Analysis, Cloud-Native Computing, Data Migration, Software Architecture, Stakeholder Analysis, Systems Design, Extract, Transform, Load, Systems Architecture, Communication Planning, Stakeholder Management, Data Integration, Network Security, Test Planning, Cybersecurity, Enterprise Architecture, Software Testing, Project Management, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

Michigan State University
Skills you'll gain: Peer Review, Storyboarding, Editing, Storytelling
Mixed · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Self-Awareness, Empathy & Emotional Intelligence, Personal Development, Initiative and Leadership, Mindfulness, Leadership, Adaptability, Stress Management, Overcoming Obstacles, Decision Making, Goal Setting
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Operations Research, Mathematical Modeling, Process Optimization, Report Writing, Network Model, Applied Mathematics, Process Improvement and Optimization, Business Modeling, Industrial Engineering, Linear Algebra, Numerical Analysis, Operations Management, Applied Machine Learning, Resource Allocation, Case Studies, Engineering Calculations, Algorithms, Feasibility Studies, Project Design, Business Analytics
Beginner · Specialization · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Business Economics, Cost Accounting, Consumer Behaviour, Tax, Price Negotiation, Resource Allocation
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Process Improvement, Process Capability, Quality Control, Continuous Improvement Process, Variance Analysis, Facility Repair And Maintenance, Document Management, Training Programs
Mixed · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Pipelines, Sales Management, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Orchestration, Workflow Management, AI Enablement, Agentic systems, Artificial Intelligence, Business Process Automation, Generative AI, AI Product Strategy, Automation, AI Personalization, Prompt Engineering, Tool Calling, Emerging Technologies, Responsible AI
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making
Mixed · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Editing, Public Speaking, Proofreading, Research, Writing, Communication, Language Competency, Literacy, Professionalism, Ethical Standards And Conduct, Interpersonal Communications, Critical Thinking, Collaboration
Beginner · Course · 1 - 3 Months